Knox Remote Support is a comprehensive remote troubleshooting solution designed for IT administrators. It enables seamless remote connections to user devices through Knox cloud services, facilitating efficient problem-solving and support.
Key features include:
- Remote control of user devices for real-time assistance.
- Screen recording to capture video clips and share them with IT admins.
- Screen capture to save images and send them for analysis.
- File transfer capabilities, allowing admins and users to exchange documents securely.
Knox Remote Support is available as part of Knox cloud services under a valid license.
