My Sky | TV, Broadband, Mobile

My Sky | TV, Broadband, Mobile

With the My Sky app, you can seamlessly join Sky VIP—our free loyalty program—right from your mobile device. It offers the fastest and most secure way to manage your Sky products and services, pay bills, and access support whenever needed.

Designed to be brilliantly simple and personalized, My Sky makes handling your account, payments, and assistance requests easier than ever. Get instant access to essential information on your mobile, anytime you need it.

Key Features:

• Join Sky VIP – a loyalty program that grows more rewarding over time. Discover and enjoy exclusive rewards as our way of saying thank you.

• View and manage your Sky services, and explore available offers and upgrades.

• Check and pay your bills, review future costs, and update payment details with ease.

• Track Sky Q and Sky Multiscreen orders, and reschedule TV engineer appointments if necessary.

• Access essential information for Home Move bookings and contact support directly through the app.

• Monitor your broadband speed and data usage.

• Follow your Sky Mobile order from dispatch to delivery, and view your credit agreement.

• Manage Sky Go devices, reset your TV PIN, activate Remote Record, and pair your viewing card.

• Quickly resolve broadband issues using the diagnostic tool and step-by-step guides, or contact a Sky expert in the app.

The newly updated My Sky App features a fresh design for a smoother, more user-friendly experience, while better rewarding your loyalty. Now, manage all your accounts—broadband, TV, home phone, and mobile—all in one convenient app.

If you have Sky Mobile:

Activate your SIM directly from your phone, check mobile allowances, and track usage of minutes, texts, and data. Control services such as roaming and spending caps, set limits for extra spending, and manage your family’s usage with Family Plan. View your monthly plan cost, contract term, upgrade date, check your balance, top up easily for Pay As You Go, and purchase Data Add-ons in just a few taps.

If you have Sky Broadband, TV, or a bundle:

Review your package details for broadband, TV, and home phone. See your latest bill amount, previous bills, and upcoming charges. Manage Direct Debit details and make payments for your services. Check service status and enable SMS notifications for updates. Track and amend orders or appointment dates, and receive offers and news through Sky VIP.

All customers—including broadband, TV, home phone, mobile, and loyalty program members—can access helpful FAQs, explore relevant topics in the customer community, message support via the app, and get notified when an agent responds.

The My Sky app brings your Sky world and loyalty program right into the palm of your hand.