The Procon-SP app serves as a digital extension of the Procon-SP Foundation, an agency operating under the Secretariat of Justice and Citizenship Defense in the state of São Paulo. It offers consumers a convenient and accessible platform to address their concerns and stay informed about their rights. Through this app, users can file complaints, submit reports, and access essential consumer protection resources.
Key features of the app include:
- Submit complaints
- File reports
- Browse a list of the most frequently complained-about companies
- Access a Questions and Answers section about consumer rights
- Review the Consumer Protection Code
- Check the "Avoid These Sites" list, which highlights websites with registered consumer complaints and unresolved notifications
- Find contact details for Procon-SP Foundation service channels
- Watch educational videos on consumer rights
This application is designed to empower consumers by providing them with the necessary tools and information to protect their interests effectively.
