SmartHub is a comprehensive mobile application designed for utility and telecommunications customers, offering convenient account management right at your fingertips. With this app, users can effortlessly monitor their usage and billing details, handle payments, report account or service issues to customer support, and stay updated with personalized messages from their service provider.
Key Features:
Bill & Pay: Quickly check your current balance and payment due date, set up or manage recurring payments, and update your payment methods. You can also access your billing history, including downloadable PDF versions of your paper bills, directly on your mobile device.
My Usage: Review detailed energy usage graphs to spot trends in your consumption. The intuitive, gesture-based interface makes it easy to navigate through your usage data.
Contact Us: Reach out to your service provider via email or phone with ease. The app also allows you to submit predefined messages, and you can include photos and GPS coordinates for better context.
News: Stay informed about important updates that may impact your service, such as rate adjustments, outage notices, and upcoming events.
Service Status: Get real-time information on service interruptions and outages. You can also report outages directly through the app.
Maps: Locate nearby facilities and payment dropboxes using the interactive map interface.
Manage WiFi: Efficiently control your WiFi network and connected devices. This feature lets you manage passwords, troubleshoot connectivity problems, set up guest networks, restrict device access, apply parental controls, and check your internet speed.
More: The app includes additional functionalities to enhance your overall experience.