Mitra is an Android application tailored for Airtel retailers, offering a comprehensive suite of tools to simplify account management and enhance service efficiency. With its user-friendly interface and real-time functionalities, the app empowers retailers to handle operations seamlessly, from balance tracking to customer support.
Key Features of Mitra
Mitra enables retailers to monitor their live balances and receive alerts when funds drop below a set threshold, ensuring timely top-ups and uninterrupted service. The app provides detailed tariff plans for a variety of services, including full talk time, top-ups, daily packs, SMS, internet packs, and roaming options available across India. Retailers can also access their last 20 LAPU transactions, search for transactions within the past 72 hours, and track commissions in real time, offering full visibility into sales and earnings.
In case of errors, such as incorrect recharges, retailers can submit reversal requests directly through the app, with most issues resolved within 15 minutes. The app also allows users to check the status of customer activations, reset LAPU MPIN, and submit service-related queries or complaints regarding FSE support. All these features are integrated into a single platform, eliminating the need for multiple tools.
Benefits for Retailers
By centralizing essential services, Mitra helps retailers save time, reduce errors, and improve customer interactions. The app is free to use, with no hidden charges, making it an economical and practical solution for Airtel retailers. Its intuitive design ensures that even new users can navigate the app with ease.
Overall, Mitra serves as a vital tool for Airtel retailers, streamlining operations and supporting business growth through efficient, real-time management capabilities.
Keywords: Mitra, Airtel retailers, balance monitoring, transaction tracking, LAPU, reversal requests, tariff plans, commission tracking, customer activation, FSE service
