enercity

Welcome to the enercity app – your digital companion for managing electricity, gas, and water services all in one place. With this app, you can effortlessly keep track of your energy contracts, monitor your consumption, control costs, and access exclusive benefits anytime, anywhere.

How It Works
Simply download the app and log in using your enercity customer account details. Once inside, you’ll have immediate access to all your contract information, consumption history, and useful self-service tools designed to make energy management simpler and more transparent.

Important Note for Hanover Residents
Due to technical reasons, the app is temporarily unavailable for some customers in Hanover. The enercity team is working to make it accessible to everyone soon. If you're affected, you can always reach out to customer service via email or phone for support.

Key Features of the enercity App
- Dashboard Overview: Get a clear, visual summary of your energy usage and costs. The consumption graph displays both forecasts and actual values, helping you stay on top of your expenses and avoid surprises.
- Self-Service Functions: Update personal details, submit meter readings with ease, adjust your payment installments, and receive recommendations to prevent overpayments. Handy tools like a built-in flashlight assist with reading meters in low light.
- Exclusive enercity+ Benefits: Enjoy special promotions and offers available only in the app. Save your favorites to a watchlist so you never miss a deal.
- Contract Management: Review payment schedules, update information, and navigate contract details smoothly with the help of interactive widgets.

We Value Your Feedback
Your input helps us improve. Share your suggestions, praise, or concerns directly in the app or by rating us in the App Store. For further assistance, contact enercity customer service at [email protected] or 0800.36372489.

Download the enercity app today and take control of your energy management like never before!