Five Good Friends is Australia's first home care and disability support provider that integrates a professional caregiving team with proprietary technology to help individuals live more independently and comfortably in their own homes. The service is designed to offer personalized support through a combination of skilled assistance and innovative digital solutions.
For families and care recipients, the Five Good Friends app provides several key features:
- Schedule Management: Easily track and manage scheduled visits, stay informed about upcoming appointments, and plan your day with clarity.
- Helper Check-Ins: Receive notifications when a Helper arrives, providing peace of mind and real-time updates.
- Transparent Billing: Access itemized statements and cost breakdowns per visit to clearly understand expenditures.
- Care Team Profiles: View details of Helpers and Community Managers, and easily communicate with anyone on the care team.
For Helpers, the app offers tools to enhance efficiency and care quality:
- Visit Management: View and adjust visit schedules, including adding, rescheduling, or canceling appointments as needed.
- Preparation and Collaboration: Access visit details, family contacts, and care team information to deliver better-informed support.
- Health Monitoring: Use Lookout™ technology to securely share observations with Community Managers, enabling early detection of changes in a Member's health.
- Invoicing and Earnings: Automatically generate invoices after visits and view detailed statements outlining earnings.
Five Good Friends offers a range of customizable services to meet diverse needs, including Domestic Assistance, Assistive Technology, Companionship, Nursing & Allied Health, Personal Care, Smart Home & Monitoring Technology, Transportation, and Overnight & 24/7 Care.
A standout feature is Remote Care Monitoring, powered by Lookout™ technology. After each visit, Helpers provide secure notes about their observations, enabling the care team to detect changes early and respond proactively. This technology enhances safety and provides families with greater confidence.
Members remain in control of their care with flexible options, transparency, and personalized planning. Five Good Friends emphasizes continuity by ensuring familiar Helpers week after week, carefully matching care professionals to individual preferences and needs.
By combining compassionate care with advanced technology, Five Good Friends delivers a service that empowers individuals and families to make informed decisions and enjoy a greater sense of security and independence.
For more information or to speak with a Care Advisor, call 1300 787 581 or visit www.fivegoodfriends.com.au.
