KiotViet

KiotViet: Your Mobile Command Center for Inventory Alerts, Multi-Branch Oversight & Real-Time Sales Tracking

That sinking feeling hit me again at 3 AM—lying awake wondering if the downtown branch ran out of espresso pods while simultaneously questioning last month’s revenue dip. As a cafe owner juggling three locations, I was drowning in spreadsheets until KiotViet became my lifeline. This pocket-sized operations hub didn’t just organize chaos; it transformed how I breathe through business crises. Now when panic stirs, I reach for my phone instead of antacids.

Inventory Alerts became my silent guardian. During our busiest holiday week, a push notification pulsed as I tasted pastries—blueberry scones down to 8 units. That gentle vibration against my apron pocket felt like a trusted elbow nudge, letting me replenish stock before customers saw empty shelves. What stunned me was how it learns: after six months, it started flagging slow-movers like those coconut cookies I stubbornly kept ordering, saving me from waste nightmares.

Watching branches through Multi-Location Dashboard reshaped my leadership. Last quarter, the waterfront store’s sales graphs bled crimson while others flourished. Zooming in during my ferry commute, I spotted the problem—weekend traffic patterns changed due to bridge construction. The heat-map visualization made it visceral: I could almost feel the customer flow shrinking. We pivoted to weekday promotions instantly, no boardroom needed.

Real-Time Sales Pulse turned doubt into delight. During a torrential Tuesday downpour, I watched our revenue tracker flatline—until a sudden spike at 2:17 PM. Turns out our new barista had created an "Ugly Weather Bundle" that went viral locally. Seeing those amber bars climb felt like catching a miracle on live camera, letting me immediately replicate the promotion chainwide.

Order Tracking saved me from fraud’s chill. When a distributor invoiced us for 50 extra cheese wheels, I pulled up the digital paper trail while standing in our walk-in fridge. The timestamps proved the discrepancy, my breath visible in the cold air as I screenshot the evidence. That concrete reassurance warmed me more than our espresso machine.

Sunday mornings now begin with ritual: dark roast in left hand, KiotViet in right. At 7:23 AM last week, sunlight glinted off the screen as I approved payroll. Scrolling through employee sales rankings, I noticed Maria’s 30% upsell boost—celebrated with a handwritten bonus note before her shift. This app turns managerial moments into human connections.

During our Thanksgiving rush, the freezer died at 8 AM. As staff scrambled, I stood knee-deep in melting ice cream, using KiotViet’s purchase history to find which supplier could deliver dry ice fastest. The interface remained calm amid chaos—each tap responsive, each menu intuitive even with trembling, cold-wet fingers. We salvaged $2k in inventory because critical data lived beyond paper trails.

The upside? It’s faster than my morning espresso shot. Launching to check yesterday’s revenue takes three seconds flat. Security feels fortress-like—no more losing sleep over financial data. But during peak hours, complex reports occasionally stutter like a jammed cash register. I’d sacrifice some visual polish for rock-solid performance when the lunch rush hits. Still, watching new staff master it in minutes? That’s the real victory.

Essential for hands-on owners who taste fear when the "Open" sign flips. If you’ve ever cancelled date night to count stock or driven between locations guessing performance—meet your new copilot. Just keep a charger handy; you’ll be glued to those live sales graphs.