ECI Restore

Standing in the flooded streets after Hurricane Leo, clipboard disintegrating in the rain, I felt utterly powerless—until my supervisor handed me a tablet with ECI Restore. That moment shifted everything. As a field operations specialist for DOMLEC, I've used this disaster-response portal daily for three years across Dominica's toughest terrains. It doesn't just record damage; it accelerates hope by transforming chaotic assessments into actionable recovery plans. Designed specifically for EMERA Caribbean utilities like ours, Grand Bahama Power, and Barbados Light & Power, this tool is the silent hero in our restoration battles.

Real-Time Asset Assessment became my lifeline during last year's tropical storm. While winds whipped at 80 mph near Roseau, I documented a collapsed transmission pole with three taps: snapped the photo, selected "Critical Damage" from the intuitive dropdown, and tagged GPS coordinates. The interface adapted perfectly to my rain-smeared screen and trembling hands. What stunned me was the backend sync—before I'd even reached my truck, crews were already dispatched with exact replacement specs pulled from the digital inventory. No more miscommunication over crackling radios or smudged paper forms.

Structural Damage Intelligence revealed unexpected depth during a coastal community survey. After scanning a home with roof beams crushed by a fallen transformer, I used the layered annotation tool to highlight structural risks in red. But here's where it exceeded expectations: the system automatically cross-referenced pre-disaster satellite imagery with my on-site photos, generating a comparative damage report. That night, engineers used those visuals to prioritize temporary shelters. What began as simple documentation evolved into predicting secondary hazards—like identifying waterlogged foundations that could collapse during aftershocks.

Offline Resilience Mode saved our team during the Black River outage. With cell towers down for 72 hours, we kept working seamlessly. I’d record streetlight outages along jungle trails at dawn, the app storing data locally until hitting a wifi hotspot. Later, uploading felt like releasing pent-up relief—all entries timestamped and geo-verified despite zero signal. This feature shines brightest when you need it most: no frantic data hunting or duplicate entries when connection flickers back.

Picture this: 5 AM in Freeport, two days post-hurricane. Sun barely crests over debris piles as I navigate blocked roads. My tablet glows steadily on the dashboard, ECI Restore’s heatmap layer guiding me to the worst-hit grid sections. At a shattered substation, I swipe through asset categories—transformers, power lines, poles—documenting each with voice notes because my gloves are coated in mud. The camera’s low-light enhancement captures frayed cables my flashlight missed. Later, sipping tepid coffee in the operations tent, I watch our team leader project my damage classifications onto the big screen, directing crews with surgical precision.

Where it excels? Speed. Launching faster than my weather app during a sudden squall, it’s never crashed mid-assessment. The minimalist design cuts training time—new hires master it in one shift. But at 3% battery life after eight hours in the field, I’ve cursed the power drain while scrambling for a charger. And though the geotagging is pinpoint accurate, I wish the map loaded topography contours for mountain routes. Still, these pale against its core triumph: turning despair into progress. For disaster responders balancing urgency and accuracy, this isn’t just software—it’s the digital heartbeat of recovery. Essential for any utility professional facing nature’s fury.