CX.Management 2025-09-28T16:15:44Z
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That Tuesday morning still haunts me - coffee cold, fingers trembling over keyboard as I realized we'd missed Mrs. Abernathy's complaint about our flagship product. Three separate teams had fragments of her scathing email, yet nobody connected the dots until her viral tweet exploded. Our archaic system of shared spreadsheets and fragmented survey tools felt like trying to assemble IKEA furniture blindfolded. I'd spend hours manually color-coding rows, only to discover critical insights buried un
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CX.ManagementMeet CYS Group: Experience Management software for customer feedback, employee engagement research, and audits and checklists. A complete solution for setting up continuous research, connecting and improving hard and soft business data, reporting via advanced reports and infographics an