Eurowings GmbH 2025-09-17T08:27:18Z

Rain lashed against the terminal windows as Gate B17 descended into pure chaos. A diverted Lufthansa widebody dumped 300 unexpected passengers into our already overloaded turnaround. Paper flight manifests became soggy pulp in my hands while conflicting gate change announcements crackled over the PA. I felt that familiar acid-churn in my stomach - the prelude to operational collapse. Then my phone buzzed. Not another email. The ground control lifeline.

Ground OpsThe Eurowings FOCUS App is a business solution for our handling and service partners at the airports. Our customer App can be found on the App Store. In order to use the App a personalised account is necessary. If you want to roll out the FOCUS App on your station, please contact your Area