air travel tech 2025-09-17T07:47:44Z
-
Wind howled like a freight train against JFK's terminal windows as I watched my flight status flip from "delayed" to "canceled" on the departure board. Snowflakes the size of quarters smeared the glass while a collective groan rose from stranded travelers. My knuckles turned white gripping my phone - until a gentle vibration cut through the chaos. There it was: Alaska Airlines' mobile tool whispering solutions while airport staff drowned in angry queues. That glowing rectangle became my command