business travel automation 2025-09-14T19:51:17Z
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It was 3 AM in a Frankfurt airport lounge, rain slashing against panoramic windows like tiny knives. My phone buzzed with the seventh flight cancellation notification that night. Across from me, a man in a rumpled suit was weeping into his laptop while wrestling with a tangled charger. That's when my fingers found the unfamiliar icon on my homescreen – this new travel platform my CFO had insisted we adopt. Three weeks prior, I'd scoffed at mandatory training for what I assumed was just another c