eCompliance 2025-11-08T11:55:56Z

It was 5:30 AM on a rainy Tuesday, and the espresso machine was already screaming—a sound that usually signaled the start of another hectic day at my three coffee shops across the city. But today, the scream felt more like a cry for help. My phone buzzed relentlessly; three baristas had called in sick simultaneously, and the fourth was stuck in traffic. Panic clawed at my throat as I stared at the outdated paper schedule taped to the wall, smudged with coffee stains and last-minute changes. I wa