insurance productivity 2025-09-16T12:57:39Z

My palms were slick with sweat as Mrs. Sharma glared across my cluttered desk last monsoon season, rainwater dripping from her umbrella onto client files scattered like fallen leaves. "You promised revised premiums yesterday," she snapped, her knuckles whitening around her teacup. I'd spent three hours that morning digging through Excel sheets stained with coffee rings, only to realize the critical mortality tables were buried in an email from 2022. That metallic taste of panic flooded my mouth—