policy automation 2025-09-20T04:56:28Z
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The scent of stale coffee and desperation clung to my home office that Tuesday afternoon. Tax season had transformed my desk into a paper avalanche - client files spilled from cardboard boxes, yellow sticky notes fluttered like surrender flags, and my landline blinked with seven missed calls. Fifteen years as an insurance agent meant I could recite policy clauses in my sleep, yet here I was drowning in renewal dates while Mrs. Henderson's shrill voicemail demanded why her premium notice never ar