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The radiator hissed like an angry cat as I jammed my boot against it, steam fogging the windshield of my pickup. Outside, Lake Erie's wrath transformed highway 90 into a white hellscape. My fingers trembled not from cold, but from the fifth dropped call with Rodriguez. "Boss, the transformer schematics vanished when my GPS died," his voice crackled before cutting out again. Seventeen men scattered across three states, half a million customers in the dark, and me - field commander for Northeast U

My knuckles were white, not just from the cold but from gripping the steering wheel like it might fly away. Outside, the Michigan blizzard howled like a wounded animal, turning highways into ice rinks and cell towers into useless metal skeletons. I’d been driving for six hours straight, coffee gone cold in the cup holder, trying to coordinate a dozen technicians across three states. Substations were freezing over, customers screamed about blackouts, and my team’s GPS apps kept crashing—draining

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