hotel crisis management 2025-09-20T03:35:54Z
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Sunlight stabbed my eyes as I stumbled out of the cab, Bali's humid air slapping my face like a wet towel. Salt crusted my lips from that impulsive ocean swim, but the real sting came when my phone buzzed - not with wedding congratulations, but with a property management alert screaming "OVERCAPACITY ALERT: VILLA 7." My blood froze. Thirty-two VIP guests were en route to a sold-out retreat, and somehow, through some nightmarish glitch, Villa 7 had been double-booked. My laptop? Gathering dust in